The way to Troubleshoot a Whirlpool Duet Dryer Steam Cycle



Whirlpool manufactures over 70 distinct Duet-branded dryers with steam cycle functionality, including electric and gas versions ranging in size from 6.7 to 7.5 cubic feet with attributes like tap-touch controls and advanced moisture detectors. Steam drying potentially provides enhanced stain removal and wrinkle smoothing, but these feature-heavy dryers are prone to the occasional mistake, just like any other appliance. Despite the vast array of versions, Whirlpool recommends a few troubleshooting processes that stay constant across its lineup of Duet steam cycle dryers.

The Basics

In case you have a gas-powered Duet dryer that does not steam, check the gas supply line and open the shutoff valve. Assess your dryer’s steam indicator light, which shines when you’ve selected the steam function; even if the light is dull, press the “Steam” or “Steaming” button to trigger the steam cycle. Likewise, if your dryer features a steam-powered Quick Refresh Cycle, then make sure that you pick the correct number of clothes you want to refresh through the dryer’s control panel.

Water Worries

Unlike conventional dryers, dryers with steam cycles require a connection to your house’s water supply. If the steam cycle on your own Duet dryer does not work at all, a water connection problem might be to blame. To redress this, ensure that the water inlet is closely connected to the faucet and also to the appliance’s water inlet valve, so it is set to a fully open position. Even if the hose is securely attached and the water source is open, kinks, bends or leaks in the hose can stop proper water circulation. For optimal operation, Whirlpool recommends changing the hose and hose screen every five years.

Other Issues

Humming or complaining noises through the steam cycle have been indicators of normal water pump surgery, particularly on newly installed Duet dryers or the ones that have gone unused for a long period of time. Steam Refresh cycles cater to wrinkle-free cotton, cotton-polyester mixtures, common knits and synthetics. For best wrinkle- and odor-removing results, avoid using this cycle on dry-clean-only clothes or on clothing that’s been starched. To stop potential stains, avoid using fabric softener using the steam cycle.

When to Call

If basic troubleshooting does not fix your Duet dryer’s steam cycle problems, turn to the professionals at Whirlpool — the company recommends in specific calling in when error codes beginning with an “F” or “E” appear in your dryer’s display. You can get in touch with Whirlpool by telephone at 866-698-2538, or online with a query entry form or live chat in the organization’s official site. When purchased new and enrolled at the company’s website, Duet-series dryers come with a one-year limited warranty.